How do I book tickets?
Online
Tickets can booked online and are available up to 30 minutes before a performance starts.
There is no fee for online bookings.
Just click on What's On to select your preferred show and date.
By Phone
To book tickets by phone, call 020 3989 5455 from 9.30am - 6pm Monday to Friday and 10am - 6pm on Saturdays.
A £3 fee per transaction applies to phone bookings.
For information about ticket exchange options, visit our Tickets FAQs
In Person
Tickets can be booked in person from 10am-6pm, Monday to Saturday. After 6pm, we can only help with ticket sales for that night's performances.
Access Bookings
To book Disabled concession tickets and for any additional support you may require, please call our Access line 020 7452 3961 from 11am-6pm, Monday to Saturday.
Our Access pages have more detailed information for users with specific access requirements.
Group Bookings
To book tickets for a group of 10 or more, call 020 7452 3010 from 11am-6pm, Monday to Saturday.
The Lehman Trilogy at the Gillian Lynne Theatre
We sell tickets for this show until 24 hours before each performance. To book tickets on the day of the performance go to the Gillian Lynne Theatre website.
How will I receive my tickets?
Tickets will be delivered via email as an e-ticket, which can be printed at home if you prefer.
This process will streamline audiences’ entry to the theatre, minimise the amount of time you may have to queue, and reduce contact with our Front of House team.
If you are unable to use e-tickets, please come to the ground floor Box Office from one hour before the start of your show and we will print paper tickets for you.
Who is able to be a part of my group?
Following the changes to government guidance for performing arts venues, we are now selling all of our shows at full capacity without social distancing. Previous rules for seating household and support bubbles no longer apply.
You can read more here about how we are keeping our audience, performers and staff safe.
How many tickets can I book in one transaction?
Seats are limited to 9 per customer per show and our cheapest £20 seats may be limited to 2 per customer for some productions with limited seat availability.
To book tickets for a group of 10 or more, call our Groups booking line 020 7452 3010 from 11am-6pm, Monday to Saturday.
What time should I arrive at?
Please plan to arrive at the National Theatre 30 minutes before the performance time stated on your ticket. We may not be able to admit people who are not seated in the auditorium by the time the performance begins.
What happens if I feel ill and can’t use my ticket?
The health and safety of our audiences is incredibly important.
You are therefore able to exchange tickets up to 24 hours before your performance – so if someone in your party feels ill, there’s no need to worry.
Please contact the Box Office on [email protected] with details of your Order Number and the tickets you wish to return.
Click here to read our full ticketing Terms and Conditions.
Please remember, it is important that you do not attend the theatre if you:
- believe you may be infected with COVID-19
- have experienced symptoms in the last 14 days
- have been in close proximity to anyone who has experienced symptoms in the last 14 days
- have arrived in England in the last 14 days from a country where UK quarantine restrictions apply
- have been instructed to self-isolate
We encourage anyone in your group that is clinically vulnerable, or who is in the same household or support bubble as someone who considers themselves vulnerable, to make their own assessment whether they should attend.
Can I still buy returns and low-priced last minute tickets?
Yes, any tickets returned to us by customers who can no longer attend will be made available online at their original face value, and can be booked online up to 30 minutes before the performance.
Our Friday Rush scheme will still offer cheaper tickets closer to the performance: at 1pm every Friday, a limited number of £10 tickets for the following week's performances are released to buy online.
A limited number of £20 tickets will be available in person on the day from 10am for all Olivier, Lyttelton and Dorfman performances. These seats may be further away from the stage and offer a restricted view.
Friday Rush and Day Tickets are limited to two per person per production and are non-transferable.
Is there a 16 - 25 year-olds' discount?
Yes, all 16-18 year-olds can access tickets for £5 and 19-25 year-olds can access tickets for £10 (max. 2 tickets per show) subject to availability.
Please remember to prepare photo ID, showing your age, when you arrive.
Click here for more information and to check availability.
Is there a discount for over 60s?
Yes, all over-60s can save on midweek matinees with £20 off £66 and £56 tickets for our shows in the Lyttelton and Olivier theatres.
For shows in the Dorfman Theatre (eg, All of Us and The Boy With Two Hearts), higher priced tickets are reduced to £30 for midweek matinees.
The discount price is available to select when you have clicked on a seat in a seating plan and the price/s available wiill be displayed.
How do I use my credit voucher from a cancelled performance?
National Theatre Credit Vouchers issued since 1 April 2019 have been transferred to On account credit in your account and you will have been advised of this. On account credit is simple to redeem as you simply accept the prompt to apply your credit on the Order Summary page in the checkout.
National Theatre Gift Vouchers can be redeemed on your order summary page once your tickets have been added to your basket. You will simply need to type the voucher number, including the hyphen, into the system and click “Apply Voucher”. The value of the voucher will then be deducted from your order.
We are pleased to accept Theatre Tokens (issued by the Society of London Theatre) and these can be redeemed over the phone on 020 3989 5455.
Unfortunately, we cannot accept gift vouchers or gift cards issued by other third parties such as ticket agents. Please refer to the voucher issuer for details about redeeming these vouchers.
If you are having trouble redeeming your National Theatre Gift Voucher, please try typing the voucher code (includng the hyphen) rather than copying and pasting from a previous email. If you continue to have trouble, please contact [email protected]
I’m a National Theatre Patron, will the Ashcroft Room Private Members Bar be open before the performance?
The Ashcroft Room Private Members Bar has reopened. For details visit the Ashcroft Room page.