If you are member of the National Theatre and experiencing issues booking online please try the following tips before contacting the box office:
Different levels of membership offer different booking dates. You can see the booking dates for each upcoming season on this membership page once they have been confirmed.
Ensure that you are logged in. If you are not logged in the website will not recognise your membership status and will not offer you all the dates and performances that should be available to you. To check if you are logged in please look at the top of the current website page you are on. If you are not logged in the band at the top of this page will say “Login”.
If you have logged in and you are still unable to book for new season performances please press “F5” on your keyboard. This will refresh your page and should show the most up to date information.
Deleting cookies stored in your computer may help the overall performance of the website and ensure you are not seeing old content. There is no one standardized way to remove cookies since different browsers clear cookies using different procedures, but this can be done in the settings of your browser, and we provide some help on our Removing National Theatre cookies page.
It may be helpful to try booking on a different device or browser i.e. Chrome, Mozilla Firefox, Safari or Internet Explorer.
If you have followed these steps and you are still experiencing difficulties purchasing tickets, please contact the Box Office on 020 7452 3060, or Tweet us @nationaltheatre, and a member of our team will be happy to help you to book online.
Members benefit from online booking prior to the opening of general booking. You need to use your online membership account in order for this to work.
Forgot your login or password?
Your login will be the email address you registered with. If you have forgotten it, you can request an email that provides you with a link to change your password here.
If there was no email address printed on the letter that accompanied your latest membership mailing, then we do not have an email registered on your account. Please contact the Box Office on 020 7452 3000 to set up a login to book online.
Online booking tips
- Online booking opens at midday for all membership levels. For the best experience, please don't login before 11.45am and don't view the dates listings before midday, as the dates pages will be stored on your computer for at least 2 minutes, which could mean you won't see the dates turn to links straight away at midday
- Do make sure you are using an up-to-date and supported web browser (Internet Explorer 7 or higher and the latest Firefox, Safari or Google Chrome browsers)
- Do have your login details and card details to hand when starting to book (including your VerifiedbyVisa or SecureCode passwords if you have registered your card with either of these servcies), as you will only have 25 minutes to complete your booking once tickets are in your shopping basket.
Queries or problems? Contact Us
Priority, Priority Plus and Supporting Cast Members
[email protected] or call 020 7452 3254
[email protected] or call 020 7452 3254
Patrons, Premier Patrons, Benefactors and Olivier Circle
[email protected] or call 020 7452 3218
Office hours are 10am to 6pm Monday to Friday. Emails submitted outside of these hours will be answered as soon as possible on the next working day.
Find out the benefits of Priority, Supporting Cast, Young Patron and Patron memberships and Advance membership.
Members receive priority access to tickets for all NT productions. You can find out about booking information from the pages of new shows which are listed on the What's on page.
We offer memberships at a range of different levels and prices which offer a variety of exciting benefits designed to bring you closer to our work. From early access to tickets for every new season and opportunities to secure excellent seats for our shows to exclusive invitations to special events with cast members and creative teams, you will get the very best from your visits to the National Theatre.
To find out more about the different levels and their benefits, go to the Individual Memberships page.
You can join as a Member, Young Patron or Patron online here.
If you have any queries about membership, you can get in touch by emailing [email protected] or calling 020 7452 3218.
You can check when your membership expires on the 'My memberships' section of your MyNT profile. You can renew your Priority or Supporting Cast Membership here, your Young Patron membership here and your Patron membership here.
Memberships can be upgraded online, by purchasing the membership you wish to upgrade to.
You might also like to contact our Development department. They can be reached on 020 7452 3218 or by emailing [email protected].
Membership allows early access to tickets during members’ booking periods, including the first chance to buy the lower priced seats. We do not offer discounted tickets for performances as part of membership benefits, but Priority members and above can save £5 on selected NT Talks, giving you the opportunity to hear some of the world's leading artists talk about their work.
Tickets for Wuthering Heights, Trouble in Mind and Small Island go on sale as follows:
Monday 4 October, at noon
Thursday 7 October, at noon