How will I be affected by social distancing and the transformed Olivier Theatre?
While routes around the building have changed to facilitate social distancing, we are committed to providing as much access provision as possible within a COVID-secure environment.
Please be aware that, due to the socially-distanced one-way system in effect, there will not be the usual direct access from the car park to the theatre foyer(s), as all customers will be requested to join a queue outside the National Theatre building.
Please contact us on 020 7452 3961 or [email protected] should you require advice about our most accessible seat location, or require step-free access from the car park.
How can I book discounted Access tickets online?
Discounted Access tickets are available to those who have subscribed to our Access List and are priced £20 plus the same rate for a companion/carer.
To join for free, please see the National Theatre Access List page in the Access section of our website.
Once you have completed and returned the Access List register form, we will contact you to confirm your registration and when you next log in to the website you will be able to choose the concessionary rate when selecting tickets.
You can also book with us by calling 020 7452 3961.
If you are already a member of our Access List, and would like to contact a member of the team about your booking, please email [email protected]
NB There is no concession on £20 seats.
Do you have a wheelchair available?
Yes, and we will ensure that it is thoroughly cleaned before each performance.
To request use of a wheelchair, please email [email protected]
Do I have to wear a face covering during my visit?
While face coverings are required, we are aware that you may not be able wear one for health reasons.
If this applies to you, please notify us in advance or click here to download a TfL exemption lanyard. This card is not mandatory, but it will make your visit smoother as our teams can easily identify you as exempt.
Is there a BSL Interpreted performance of Dick Whittington?
There is a BSL Interpreted performance of Dick Whittington on Saturday 16 January at 1pm. To book a ticket, please contact us on 020 7452 3961 or [email protected]
Find out more on our Signed Performance page
Is there an Audio-described performance of Dick Whittington?
There is an Audio-Described performance of Dick Whittington at 1pm Thursday 21 January which includes a safe and adjusted pre-show touch tour at 11am.
The week before the performance, we will email introduction notes as an MP3 file.
On the day of performance, headsets will be delivered to your pre-show table by a member of staff. All headsets will be thoroughly cleaned and sanitised before use.
Find out more on our Audio Described performances page
Contact us
If you still have unanswered questions, please contact us