While routes around the building have changed to facilitate social distancing, we are committed to providing as much access provision as possible within a COVID-secure environment.  

Please be aware that, due to the socially-distanced one-way system in effect, there will not be the usual direct access from the car park to the theatre foyer(s), as all customers will be requested to join a queue outside the National Theatre building.  

Please contact us on 020 7452 3961 or [email protected] should you require advice about our most accessible seat location, or require step-free access from the car park.

Discounted Access tickets are available to those who have subscribed to our Access List and are priced £20 plus the same rate for a companion/carer. 

To join for free, please see the National Theatre Access List page in the Access section of our website.

Once you have completed and returned the Access List register form, we will contact you to confirm your registration and when you next log in to the website you will be able to choose the concessionary rate when selecting tickets. 

You can also book with us by calling 020 7452 3961.

If you are already a member of our Access List, and would like to contact a member of the team about your booking, please email [email protected] 

NB There is no concession on £20 seats.

Yes, and we will ensure that it is thoroughly cleaned before each performance.  

To request use of a wheelchair, please email [email protected]  

While face coverings are required, we are aware that you may not be able wear one for health reasons. 

If this applies to you, please notify us in advance or click here to download a TfL exemption lanyard. This card is not mandatory, but it will make your visit smoother as our teams can easily identify you as exempt. 

There is a BSL Interpreted performance of Dick Whittington on Saturday 16 January at 1pm. To book a ticket, please contact us on 020 7452 3961 or [email protected] 

Find out more on our Signed Performance page

There is an Audio-Described performance of Dick Whittington at 1pm Thursday 21 January which includes a safe and adjusted pre-show touch tour at 11am.

The week before the performance, we will email introduction notes as an MP3 file.

On the day of performance, headsets will be delivered to your pre-show table by a member of staff.  All headsets will be thoroughly cleaned and sanitised before use.

Find out more on our Audio Described performances page

If you still have unanswered questions, please contact us

Audio amplification equipment

Headsets for audio amplification can be collected from the relevant Box Office before each performance. These need to be booked in advance now, by contacting the Box Office.

Wheelchairs

You can borrow a wheelchair from the National Theatre to use during your visit. This can be collected and returned to the box office. To arrange for a wheelchair to be available, please contact the Box Office before the performance date.

Large print/braille cast lists

Cast lists in braille or large print formats are available from the Box Office.

Smart Caption Glasses

Unfortunately we are unable to provide smart captioning for Death of England: Delroy

For more information about Access to the National Theatre, please see the Accessibility section of our website.

Please see our page on supporting your visit

There are 3 wheelchair spaces available for Death of England: Delroy, each with a companion/carer space, for each performance.

To book wheelchair spaces you will need to join our Access List. Once you have joined, you will be able to book the spaces online, or over the phone.

If you are booking online, you can choose a wheelchair space and companion seat either via the select-your-own-seat function or by choosing the relevant options on the automated selection feature.

To join our Access list for free, please see the National Theatre Access List page in the Access section of our website.

We have a taxi drop off outside Stage Door, allowing a step-free route around to the river-front side of the building, however this is a relatively long walk should you or a member of your group have mobility issues.

Should you require use of a wheelchair, please contact us on [email protected] and we will arrange one to be available on arrival.

Unfortunately, it is not possible for staff to assist with pushing wheelchairs.

Parking information for Blue Badge Holders attending performances at the National Theatre are detailed in the 'Cars' section under the Options for travelling to the National Theatre, on the Venues at the National Theatre page.

Please be aware that, due to the socially-distanced one-way system in effect, there will not be the usual direct access from the car park to the theatre foyer(s), as all customers will be requested to join a queue outside the National Theatre building.  

If you require step-free access from the car park, please contact [email protected] in advance of your visit and we will be happy to facilitate. 

Yes you can. If you'd like to borrow a wheelchair for access to your theatre seat, please phone 020 7452 3000 or email [email protected] in advance of your visit.

There is a BSL Interpreted performance of Dick Whittington on Saturday 16 January at 1pm. To book a ticket, please contact us on 020 7452 3961 or [email protected] 

Find out more on our Signed Performance page

There is level access to wheelchair spaces in all our theatres.

For information about access to other seats please see the following pages in the accessibility section of our website:

Olivier Theatre access information

Lyttelton Theatre Access information

Dorfman Theatre Access information

General access information for the building is available on the Supporting your visit page

Not all our auditoriums have hand rails. For detailed information about access to each of our theatres, please see the Accessibility section of our website.

To book tickets at the Disabled concessionary rate, you will need to be subscribed to our Access List. Read more information, and print off a sign-up form on our Access List page. For more information, call 020 7452 3000 or email the Box Office.

To book tickets at the Disabled concessionary rate, you will need to be subscribed to our Access List. Read more information, and print off a sign-up form on our Access List page.

For more information, call 020 7452 3000 or email the Box Office.

If you still have unanswered questions, please contact us

• Audio-described performances and touch tours for blind and visually impaired people
• Captioned performances for deaf or partially hearing visitors
• Relaxed performances are aimed at anyone who would benefit from a more relaxed performance environment including people with an Autistic Spectrum Condition, sensory or communication disorders, or a learning disability. 
• BSL performances are for anyone who would benefit from having the production BSL interpreted.

Click on the following links for details of assisted performances:

Audio-described performances

Stagetext Captioned performances

Relaxed performances

BSL performances 

To book tickets at the Disabled concessionary rate and to access the most suitable seats for our assisted performances, you will need to be subscribed to our Access List.

Read more information, and print off a sign-up form online.

For more information, call 020 7452 3000 or enquire at the Box Office.

If you still have unanswered questions, please contact us