Members Online Booking

Advance, Priority, Young Patron and Supporting Cast members benefit from online booking prior to the opening of general booking. You need to use your online membership account in order for this to work.


Forgot your login or password?

Your login will be the email address you registered with. If you have forgotten it, you can request an email that provides you with a link to change your password here.

If there was no email address printed on the letter that accompanied your latest membership mailing, then we do not have an email registered on your account. Please contact the Box Office on 020 7452 3000 to set up a login to book online.

Online booking tips

  • Online booking opens at 8.30am for all membership levels. For the best experience, please don't login before 8.15am and don't view the dates listings before 8.30am, as the dates pages will be stored on your computer for at least 2 minutes, which could mean you won't see the dates turn to links straight away at 8.30am
  • Do make sure you are using an up-to-date and supported web browser (Internet Explorer 7 or higher and the latest Firefox, Safari or Google Chrome browsers)
  • Do make sure you turn on cookies and javascript in your web browser - you'll get an error page if they're not and you won't be able to complete your booking
  • Do have your login details and card details to hand when starting to book (including your VerifiedbyVisa or SecureCode passwords if you have registered your card with either of these servcies), as you will only have 25 minutes to complete your booking once tickets are in your shopping basket.

Queries or problems? Contact Us

Advance Members

Priority Members

Supporting Cast members

Office hours are 10am to 6pm Monday to Friday. Emails submitted outside of these hours will be answered as soon as possible on the next working day.

Find out the benefits of Priority, Young Patron and Supporting Cast memberships and Advance membership.