NT : Visitor Information : Website Help
Website help
If you are having trouble using the site then feel free to contact us and we'll endeavour to assist you as quickly as possible.
If you have experienced a problem with buying tickets from this website, please e-mail boxoffice@nationaltheatre.org.uk.
To report any other bug, please use the form at the foot of this page.
There are a number of points worth noting when using this site.
Accessibility
This website has been developed to conform to the W3C accessibility guidelines for level AA compliance. We have endeavoured to conform to all the presented guidelines in Level AA wherever possible.
Text size
Some users might find screen text easier to read by increasing the size at which text is displayed. To do this you should simply adjust your browser's settings.
- If you use Microsoft Internet Explorer, go to the View menu, select Text Size and then either Larger or Largest
- If you use Firefox, go to the View menu, select Text Size and then either Increase Ctrl + +, Decrease Ctrl + - or Normal Ctrl + 0.
- If you use Safari, go to the View menu, select Text Size and then either Increase Ctrl + +, Decrease Ctrl + - or Normal Ctrl + 0.
Style Sheets
In modern browsers like Firefox, style sheets for this site can be manually turned off. This removes all formatting of pages and reads as text only, removing all background images. e.g. in Firefox go to View > Page Style > No Style.The text size is also determined by the 'Text size' setting in your browser. If your setting is at a size below 'Medium' then the text will probably be displayed too small to read. For IE, you can check your Text size setting by selecting it from the 'View' menu option on your browser toolbar.
Navigation
The main navigation is at the top of each page.
Each section of the site has main links on the left of each page and subsidiary links on the right. Where the latter exist, they lead to more information relating to the subject selected from the main links in the left hand column.
Search
There is a site-wide free text search (in the grey navigation bar towards the top right of this page) and also a date range search for calendared events.
Structure
The site is, in its simplest form, divided into five main sections, or ZONES. Each represents a different element of the NT. You can readily see the overall structure of the site by visiting the Sitemap.
Please use the Bug Report form to report technical problems or errors relating to the design or performance of the site. Problems regarding ticketing should be directed to boxoffice@nationaltheatre.org.uk, other contact details can be found on our Contact page.